The most significant challenges facing public authorities in the next five years will be the continued development of e-government, digitisation-related measures, demographic HR policies and pressure to make budgetary savings. Procedure models and tools, however, must not focus on IT or on the expertise of consultancy companies. Instead, they should focus on the crucial success factor, which is the human, and they should offer tangible, manageable solutions.
The integrated solution-finding approach of the modernisation factory consists of approaches, methods and tools. It forms a bridge between professionality (business processes) and IT (service provision).
On both sides of the bridge, the human – the crucial success factor – takes centre stage. We use core elements – the Interaction Room, design thinking, agile S-BPM and EAM – to enable our clients to meet the goals they have for their (IT) programmes in a flexible, collaborative and coordinated way that is based on a widely-accepted, standardised and cooperative approach. This applies to every single individual project. Even during the individual projects, there is a multidisciplinary exchange of knowledge regarding the project’s key issues, which ensures that this knowledge is embedded into the management tools.
The size and complexity of many modern IT projects for public authorities is far beyond the scope of traditional IT projects. The S-O-S Method defines projects with a total effort of 50–500 person-years as being ‘large projects’ and it calls projects exceeding this level ‘mega-projects’ or ‘programmes’.
Topics that affect numerous nations, federal states or departments are very significant sources of complexity for these projects. Such topics considerably increase the demands placed on communications management.
adesso’s own process model, PITPM (Pragmatic IT Project Management), provides you with the ideal foundation for building your company’s own project methodology. PITPM takes the client’s specific requirements and processes into consideration and focuses on the issues that are crucial to the project’s success. It does so without asking too much of your employees. Pragmatic processes, the subdivision into phases and disciplines, and the availability of well-integrated templates serve to increase productivity and improve the outcomes. The standardisation of the methodology and the resulting increase in transparency makes it quicker for your employees to get started on the project and take on the relevant roles within it.
With the complexity of large IT projects, the diversity of their framework conditions also increases. In public administration, it is necessary to overcome further hurdles for a successful project - before the eyes of politics, law and the public.
These hurdles range from the formally necessary invitation to tender to a multitude of predefined standards and bottlenecks in the availability of skilled workers.
Requirements management is also affected. However, targeted requirements engineering can provide a remedy. Pragmatically tailored to the needs of the public sector, it contributes to the success of your project. The high system quality and user acceptance are in the foreground. The systematic approach also reduces the risks of changes and errors, which can lead to high costs.
With aREp adesso has created a format that is tailored to the needs of public administration within the scope of requirements engineering in software development projects. Our Requirements Engineers pragmatically include your IT and business side and take care of their relief.
They keep track of your requirements for your project - from the demand to the tender or from the software development to the productive operation.
Increasing the quality of your data generates added value for your administration systems. Data that is correct, up-to-date, consistent and distinct can be used to make work processes easier and more efficient.
This increases productivity and eases the pressure on your budget. This principle also applies within applications and it becomes much more important within application environments.
Together with the University of Duisburg-Essen, the Competence Center Connected Organization and innoscale AG, we carried out a survey that highlighted the importance of data quality and a collaborative approach when improving data in public authorities. This innovative and collaborative approach to improving data quality in public authorities is unprecedented and has huge potential. One case study for this kind of electronic collaboration is the spatial data infrastructure project in South Westphalia (GDI.SW). This project involved the development of citkoAdr, a geocoded address database that spans multiple local authorities.
In addition to data quality within applications, interoperability, which involves standardised, efficient cross-application processes, is also extremely important. These elements are vital for the implementation of the current digitisation ambitions for public authorities. XÖV, an XML framework for public authorities in Germany, provides a foundation and also offers various domain-specific XÖV standards.
We partnered with innoscale AG and, using its DataRocket tool, we developed a process for the collaborative improvement of data quality that also adheres to the XÖV standard. This process means that public authorities are well-placed to use the XÖV standard to combine a huge variety of administrative processes and the data contained within them. This joint, collaborative process therefore makes it possible for the quality of the transferred data to be continuously and quantifiably improved. DataRocket also offers direct support for interfaces that conform to the XÖV standards. This tool can therefore be used as an adapter between older administrative processes and newer applications that conform to the XÖV standard.